Frequently Asked Questions
You can book directly online by clicking the "Check Availability" button found on the right-hand side panel of each dive course or trip on our website.
A full payment is required to complete or secure the booking.
We accept payments through online booking using Visa, Mastercard, and other major credit cards.
Booking required at least 2 days before. Prior booking/ cancellation (subject to availability) at least 24 hours in advance. No refunds will be given to customers who do not show up on the day of the trip.
Weather cancellations are at the company’s discretion. If the company or the instructor cancels the trip activity due to bad weather, mechanical problems, or whatever issue, the customer will get a full refund or reschedule if possible.
Should you decide to cut short the trip, you will still be charged in full.
Your safety is always our top priority. If the weather or sea conditions are not safe for diving, we will inform you and we can reschedule the dive depending on your availability and availability of the instructor.
No, Basic Scuba course is not a prerequisite of Open Water Diving course.
For the diving course, you need to know basic swimming skills, be able to tread, and maintain yourself comfortably in the water to participate in our Diving Courses. For Try Diving/Discovery Diving, basic swimming skills is also required but you don’t have to be a professional.
If you want to go diving but have a history of medical illness, we can send you a course medical statement which your doctor can sign and stamp as proof that you’re allowed to go scuba diving.
You need to bring comfortable clothes, towel, comfortable footwear, an extra set of clothes and sunscreen.
We can't promise but we can try. This may also depend on your performance.
Yes, you must pass the e-learning course before the end of each course.
You'll receive a link from PADI thru email within 24 hours that will explain the steps.
No, you don’t have to bring the manual with you.
Please refer to the sections found in the package or course that you've chosen for the price and applicable add-ons.
The amount of 50 AED per person includes both pictures and videos.
Diving in Dubai and Fujairah is done all year round.
We do not have a specific diving location in Fujairah because each day we conduct it in a different place. Before your diving trip date, our instructor will get in touch with you to inform you of the location (Dibba Rock, Snoopy Rock, all diving sites).
We conduct our diving courses in Dubai at Azure Residences, The Palm Jumeirah, Dubai, UAE.
The pick-up time is between 6 to 7 am depending on your location. You will be contacted by the instructor before the diving trip.
Yes, for both tourists and residents, we offer pick up and drop off service from Dubai hotel for an additional charge of 100 AED per person.
Yes, non-divers may come on the boat for an additional cost of 250 AED each. They can even go snorkeling.
If you want to get a diving certification or diving license, you need to take the Open Water Diving Course (3 days). If you don’t have time to finish a full course, you can take the Basic Scuba Diving Course (2 days) but without certification. But if you want to try diving first, you can come and do Discover Diving in Dubai or Fujairah then you can proceed with the course.
You need to provide your complete name, diving course enrolled in, and date booked.
Yes, our diving courses are already inclusive of diving equipment. For Fujairah and Musandam diving trip for certified divers, the dive equipment can be rented for 50 AED.
You are more than welcome to bring any personal kit you have. We will just issue you the equipment that you require.
Yes, we provide wetsuits when during cold weather. During summer, you may just wear your swimwear such as swimsuit or shorts.
For Fujairah Excursions (snorkeling, diving trips, Discovery Diving), up to 11 passengers are allowed on the boat.
A maximum of 5 students per instructor.
No, we do not have a female instructor.
No, but we can arrange it upon request depending on the availability of the instructor.
After confirming your account, please wait for 24 hours before trying to access your e-card via the PADI App.
Yes, you can still book and dive with us as long as you have your ID number. But you also need to undergo a refresher course since your dive was more than 6 months ago.
The depth depends on your qualification. You can refer to the page of the course for depth and other details.
It is possible to see all types of marine life.